Terms & Conditions

All purchases, enrolments and registrations are subject to the following policies

Codes of Conduct

In becoming a member of SASFC, all players agree to be bound by the Players Code of Conduct.

Parents of younger players – including all other family members and accompanying supporters – agree to be bound by the Parents Code of Conduct.

Code of Conduct documents should be read, understood and accepted by everyone as a precondition of taking part in SASFC activities. Downloadable, printable versions of our Code of Conduct are available below.

In brief:

All players and accompanying family members agree to refrain from all forms of abuse, harassment, discrimination and victimisation during any club activity
If you feel yourself or others have been abused, harassed, victimized or discriminated against, you should tell a parent or coach, and they will know what to do
Importantly, any complaints should be made after the game, never while the game is in progress

SASFC coaches operate a ‘Three Strikes’ policy; depending on what has happened, you may receive up to three verbal warnings before more serious action is taken. However at any time you may be prevented from playing football, attending training sessions, attending games as a spectator, or your club membership suspended or terminated, if an offense is serious enough, or your behaviour does not improve. In very serious cases, SASFC may need to inform Mainland Football, the police or other authorities who will deal with the matter outside of the Club disciplinary procedures.

Get the full Player Code of Conduct here

Get the full Parent Code of Conduct here

Get the SASFC First Kicks & Fun Football Get Ready to Play! document here

Returns and Refunds – in brief

Registrations

Playing Fees are payable in advance, unless alternative payment arrangements have been made
Payment of fees for a SASFC activity or programme which is not completed may be either converted to Game Credits, lodged as a Credit Note against future registrations, or refunded to the cardholder, at the Club's discretion

Read our full Refunds and Returns policy here

Purchases

Refunds for products purchased via our Club Shop are available for 30 days following placement of the order
If 30 days have elapsed since your purchase, unfortunately we cannot offer you a refund or exchange
To be eligible for a return, your item must be unused and in the same condition that you received it
Please do not send your purchase back to any third-party supplier or manufacturer. Items will normally be returned to SASFC at a nominated address
Unless an item is returned as faulty, or we determine it was dispatched in error, you will be responsible for both original shipping costs any costs incurred in returning or replacing your item
Once your return is received and inspected, your refund will be processed and a credit automatically applied to your credit card or original method of payment
We will exchange non-personalised items found to be defective or damaged prior to delivery free of charge
Exchange of items that turn out to be too small/large or ordered in error will normally incur additional shipping fees
If you need to exchange an item, send us an email at support@sasfootball.club whereupon we will normally ask you to return the item
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will normally be deducted from your refund

Depending on where you live, the time it may take for your exchanged product to reach you may vary. In-stock items are normally delivered within 10-14 days of receipt of your order. No responsibility is assumed by SASFC for items delayed by third-party warehousing or shipping, nor any consquences that may result.